Frost Creative Ltd (company registered number 04723654) (We or us), are committed to protecting and respecting your privacy. Frost Creative Ltd is officially registered under the 1998 Data Protection Act, registration number 08883286. For more information regarding the Data Protection Act 1998 please visit the Information Commissioner’s Office online – https://ico.org.uk/
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Frost Creative Ltd of Unit 2, Church House Farm, Clewers Hill, Waltham Chase, Southampton, SO32 2LN.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide by filling in forms on our sites. This includes information provided at the time of registering to use our sites, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our sites.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our sites and of the fulfilment of your orders.
- Details of your visits to our sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
WHERE WE STORE YOUR PERSONAL DATA
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask that you do not share a password with anyone.
Unfortunately, the transmission of information via is internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.
We also only intend to keep this data up to date, accurate and only store the data for as long as necessary.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- To ensure that content from our sites is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To liaise effectively with third party payment providers in respect of the process of any payment made by you.
- To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please email firstname.lastname@example.org .
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Frost Creative Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time to withdraw your consent by contacting us in writing at Frost Creative Ltd, Unit 2, Church House Farm, Clewers Hill, Waltham Chase, Southampton, SO32 2LN. Alternatively you can email us at email@example.com
Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request can provide you with details of the information we hold about you. You can ask for access by writing at Frost Creative Ltd, Unit 2, Church House Farm, Clewers Hill, Waltham Chase, Southampton, SO32 2LN. Alternatively you can email us at firstname.lastname@example.org
In some areas of our website we ask you to provide information that will enable us to supply you with our services or contact you after your visit. We will also use this information to contact you to advise you of other services that may be of interest to you.
The information you provide will be kept confidential and will not be disclosed to third parties without your consent.
We will respect your personal information and undertake to comply with all applicable UK data protection legislation currently in force, both in respect of the personal information supplied by you in general or as part of the recruitment process and in respect of any personal information which we may process.
In relation to the information provided by you on the general enquiries form, you agree that we may use such information in accordance with the purposes for which your information has been obtained.
If you do not wish to receive marketing material from us, please contact us.
Under the Data Protection Act you have the right to request details of the information we hold about you. If you would like details about the personal information we hold about you please contact us.
Further details of our and your legal obligations and duties can be found at the Information Commissioner’s Office website.
We value your feedback on our website. If you have any difficulty accessing or viewing our website please contact us.
Cookies and how do we use them
Cookies are small text files that websites put on your computer so the site can remember who you are. They contain a unique, but anonymous, identifier, which is usually a string of letters or numbers.
We use the following types of cookies:
Functional cookies. These are cookies that are required for the operation of our website.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not personally identify any individual user. These are usually third party cookies, which we use to deliver a better user experience.
These enable us to: estimate our audience size and usage pattern.
Recognise your IP address, operating system and browser type.
- For more information click here. These are permanent cookies except for _truffle, which is a session cookie. Google (NID)Contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. This cookie is required for Google Recaptcha. More information can be found here. Cookie Notice (cookie_notice_accepted). Functional cookie that stores your cookie preferences.
Marketing cookies. Marketing cookies are used to track visitors across our website. The intention is to understand what adverts a user has engaged with to reach our website. The following cookies are used by our sites: Google Adwords (_ads/conversion/#, ads/_ga-audiences, _collect, _IDE, test_cookie)