Brand Audit

What is IceWorX™

IceWorX™ will help you to understand your brand / business position and determine whether it’s working effectively for you. Your brand and the experience it provides should never be neglected.

BRAND AUDIT - Frost Creative - Branding agency Hampshire

The IceWorX™ brand auditing journey

The IceWorX™ brand auditing journey is a simple three step process that results in giving business leaders or senior executives the insights and recommendations to take away and use to push the business and brand forwards. In summary it will help you to:

  • Identify your business strengths
  • Realise existing and future opportunities
  • Identify areas of improvement 
  • Gain real customer and stakeholder insights
  • Provide clear competitor analysis
  • Define your business position in the market

Feel free to read on for more details about what we cover at each stage, or give us a call, and we’ll gladly walk you through how it all works.

The Three-Step Brand Audit Journey

Brand Profile

STAGE 1:

Brand Profile

Competitive Analysis

STAGE 2:

Competitive Analysis

Conclusions

STAGE 3:

Conclusions

A closer look at the three-step journey

STAGE 1: Brand Profile

The IceWorx™ brand audit journey begins with creating a profile of your brand as it stands today.
If you are a larger organisation with a broad portfolio of brands then it will also address elements of your brand architecture.

Brand visuals and touchpoints can also form important parts of the profile we provide, however, we will not simply show you pictures of the communications you know are out there, we’ll actually help you to understand what is working and not working and the implications various actions are having or can have.

We’ll help you define the overall category you sit in.
This is the place in the market in which you compete, as understood by your customers – not you. We’ll also explore areas you could potentially penetrate (if appropriate)

We’ll engage key stakeholders, staff and customers through the process.
We will help you to create the alignment you need internally with the leadership team and staff in order for the business to thrive. You will also gain a greater understanding on what your customers think about you today and what opportunities there is for improving the customer experience whilst maximising what you are already doing well.

We’ll unpick what your company’s current positioning is and identify your current value proposition based on the differentiated benefits you communicate across your touchpoints. 

STAGE 2: Competitive Analysis

We’ll review your competition: competing brands and conditions in the market, if relevant.
These will be the competitors identified by you and others we that we find that could potentially be ones to watch and give you a summary of why/what/how you can do to compete.

 

Our process will help us to inform you on what actions to take in order to gain a competitive advantage.

STAGE 3: Conclusions

We’ll provide you with a detailed printed and digital report with conclusions drawn from insights and deeper understandings that we unearth that you can use to make informed decisions about how to move forwards.

We’ll give you a plan of action and give you the answers to questions like:

  • What should happen next?
  • How can we be more consistent across all touch points (visible and invisible)?
  • What should we be aware of that we weren’t aware of before?
  • What things do we believe to be true but are actually false?
  • What do we stand for?
  • What are our core values internally and externally?
  • How can we differentiate ourselves better?
  • What is the company’s overall vision?
  • Do our staff know our short and long term goals?
  • What can we do to compete with Company X or be better than Company Y?

ICEWORX™ WILL PROVIDE AN ANSWER TO ALL YOUR BRAND QUESTIONS ALONG WITH ACTIONABLE INSIGHTS ON HOW YOU CAN MAKE IMPROVEMENTS AS AND WHERE APPROPRIATE.

If you want to find out more about our brand audit process and how it can benefit your business, please contact us.

Brand Design Projects

Image showing CFH logo on a wall of their office in an outside environment.
Enhancing customer experience for a multichannel communications leader
From fragmented identity and customer confusion to clarity and a powerful new brand for CFH
Brand Experience & Communications / Brand Strategy & Identity

More information about brand audits

What is a brand audit?

A brand audit is a thorough evaluation of your brand’s current standing in the market and how it compares to competitors. It delves into aspects like brand identity, customer perception, strengths, weaknesses, and growth opportunities. By conducting a brand audit, you gain valuable insights into what’s working, what’s not, and how to realign your brand strategy for maximum impact. Interested in discovering how a brand audit can elevate your business and help you stand out in the market? Reach out to us today to speak with a friendly brand strategist and learn more about how we can help.

What is the purpose of a brand audit?

The purpose of a brand audit is to thoroughly evaluate a brand’s performance, analysing its strengths, weaknesses, and competitive position in the market. It provides valuable insights into customer perceptions, the effectiveness of branding efforts, and the consistency of messaging across all channels. By identifying gaps or misalignments, a brand audit helps businesses make strategic adjustments to enhance their brand’s equity, reputation, and relevance, ultimately ensuring that the brand remains competitive and aligned with its overall business objectives.

Contact Us Today!

Start your brand audit journey with confidence.