A Collaborative Journey with BWS Group
In a synergistic partnership with BWS Group, we embarked on a transformative expedition encompassing a comprehensive rebranding initiative and the conception of an avant-garde online software application. This dynamic system, seamlessly integrated into their digital infrastructure, orchestrates the seamless compilation of building manuals. The result is a streamlined administrative process, heightened operational efficiency, and an unparalleled standard of service, enriching the experiences of both clients and end users.
Challenges and Objectives
As the construction industry continues to evolve, BWS Group recognised the need to recalibrate its approach to building manuals and client interactions. The dual-fold objective was clear: to fortify brand presence through rebranding while ushering in a new era of digitalised manual compilation, thereby augmenting customer experience and engagement.
Elevated Efficiency and Experiences: The innovative automation and digitisation of building manuals introduced heightened operational efficiency. Notably, it propelled BWS Group to offer an elevated customer experience, fostering lasting client relationships.
Diversified Revenue Avenues: Beyond operational enhancements, our solution unlocked novel revenue streams through potential subscription models and standalone purchases of comprehensive or individual manual components.
Digital Engagement Channel: The bespoke software application seamlessly aligns with BWS Group’s commitment to offer unparalleled customer support. It signifies a pioneering digital channel, ensuring steadfast and responsive interactions with clients.
Reduction in administration costs
Increase in project efficiency